Frequently Asked Questions
Is this an order or a free quote request?
Submitting the form requests a free quotation only. It does not place an order, collect payment or begin manufacturing. Our team will review your selections and contact you to confirm the specifications, pricing and lead time before an order is placed.
Which doors are available for quick shipment?
Our planned quick-ship options include:
- 3068 Standard Steel Walk Door in white
- 3070 Heavy-Duty Steel Door in white
- 6068 Standard Steel Double Door Pair in white
Quick-ship availability is subject to current inventory. Stainless steel doors, custom sizes and other configurations are made to order.
What do sizes such as 3068, 3070 and 6068 mean?
Commercial door sizes are commonly shown using feet and inches:
- 3068: 3'0" wide × 6'8" high, or 36" × 80"
- 3070: 3'0" wide × 7'0" high, or 36" × 84"
- 6068: 6'0" wide × 6'8" high, or 72" × 80" for a double-door pair
If you are unsure of your size, select a custom size or provide your measurements in the project notes.
What is the difference between a door slab and a prehung door?
A door slab is the door only, without a new frame. It may be appropriate when replacing a door in a compatible existing frame.
A prehung door includes the door and a matching frame prepared to work together. Hardware and accessories are included only when selected and shown on the final quotation.
How do I determine the door swing and handing?
Stand outside the opening and face the door:
- Hinges on the left indicate a left-hand door.
- Hinges on the right indicate a right-hand door.
- A door that opens away from you is an in-swing.
- A door that opens toward you is an out-swing.
Visit our Door Swing & Handing Guide for diagrams. If you are still unsure, include a photo or explanation with your quote request.
What does an R-14 rating mean?
R-value measures how well a material resists heat transfer. The higher the R-value, the greater the insulating performance.
Allstate Doors’ insulated steel walk doors feature an R-14 polyurethane core, which helps reduce heat loss and heat gain through the door panel. This can improve comfort and energy efficiency in shops, warehouses, agricultural buildings, and other commercial or industrial spaces.
The overall performance of the complete door opening may also be affected by the frame, weatherstripping, threshold, installation, and surrounding building construction.
Can you manufacture custom-size doors?
Yes. Standard and custom sizes are available. Select Custom Size – Quote Required and provide the opening dimensions in the project notes. Our team will review the measurements and confirm availability, pricing and lead time.
Can these doors be used for exterior openings?
Yes. Exterior doors may require perimeter weatherstripping, a threshold and a door sweep to help reduce air, water, dust and debris infiltration. The appropriate components depend on the opening and exposure conditions.
Steel door assemblies are weather-resistant when properly specified and installed, but they are not waterproof.
Are lock hardware and accessories included?
Hardware and accessories are included only when selected and listed on the final quotation. Available options may include locks, deadbolts, exit devices, hinges, door closers, kickplates, thresholds, weatherstripping and door sweeps.
Doors may also be ordered with standard hardware preparation only or without hardware preparation.
What are the expected lead time and shipping costs?
Lead times depend on the door type, size, finish, hardware and current production schedule. Quick-ship products may ship sooner when inventory is available. Made-to-order and custom configurations require additional production time.
Freight charges and the estimated delivery date will be confirmed with your quotation.
What does the six-year limited warranty cover?
Allstate Doors manufactured doors include a six-year limited warranty, subject to the complete written warranty terms and exclusions. Factory-applied paint is covered when applicable.
Labor, freight, glass and third-party hardware are not covered by the Allstate Doors warranty. Hardware and glass may carry separate warranties from their respective manufacturers.
Still not sure what you need? Complete our free quote request, and our team will review your selections and contact you before anything is ordered or manufactured.